Late arrival & no-show
Please arrive 15 minutes before departure. Cruises cannot wait for late arrivals.
No-shows are non-refundable.
Safety
Patacon Cruise is designed to feel relaxed, but every trip is planned around safe operations, weather, sea conditions and guest comfort.
Life jackets and safety equipment are available onboard. Crew will guide guests before departure.
We may reschedule or cancel cruises in unsafe weather conditions. If we cancel due to unsafe weather, you can choose a full refund or a new date.
Dolphins are wild animals. Sightings are never guaranteed. We follow a respectful viewing approach and do not support chasing, touching or stressing dolphins.
Please tell us about allergies and dietary needs before your trip. Menu availability depends on ingredients, group size and selected cruise package.
Free cancellation up to 24 hours before departure. Same-day cancellations are non-refundable.
Please arrive 15 minutes before departure. Cruises cannot wait for late arrivals.
No-shows are non-refundable.
Cash, Mobile Money, Revolut, PayPal.
20-25 guests depending on cruise or event setup.
It is not a fixed restaurant. It is a traditional dhow with onboard food and drink service setup for planned cruise menus, pop-up cafe moments and private events.
Yes. Private charters are available for birthdays, proposals, corporate events, private dinners and group cruises.
No. Dolphins are wild animals and sightings cannot be guaranteed.
Yes, the boat has sound equipment for selected cruises and private events.
For private events, custom menus can be discussed in advance.
We may reschedule or cancel cruises in unsafe weather conditions. If we cancel due to unsafe weather, you can choose a full refund or a new date.
We accept Cash, Mobile Money, Revolut and PayPal. USD is the main currency, and TZS is accepted using the local equivalent.
Free cancellation is available up to 24 hours before departure. Same-day cancellations and no-shows are non-refundable.